If the app has technical difficulties or if it was discontinued shortly after you purchased it (check by searching for it in BlackBerry’s App World), you can request reimbursement through BlackBerry customer service ( us./ customer-service/contact-us. Contact Google Play’s customer service ( /support), explain the issue, and request a refund.įor BlackBerry devices: BlackBerry’s App World states that all apps are non-refundable, but there are exceptions. Go to the page in Google Play where you bought the app and click “Refund.” If that time frame has passed, you can still get your money back- but only if the app has a technical problem. Apple will contact you with the next steps.įor Android devices: Google Play has a generous policy: Uninstall an app within 15 minutes of buying it and you automatically receive a refund. Then click on “Report a Problem” and fill out a customer-service form. Log in to your iTunes purchase history or open the e-mail you received when you made the purchase. It is the letter A, spelled out with tools that reference drawing and art. But if the app was purchased by mistake, you may be able to get your money back. Answer (1 of 2): The Appstore icon is based on that of the Applications folder, which was introduced with OS X in 2005. Here’s what you need to know.įor Apple devices: If you simply dislike an app or it has a glitch, Apple won’t issue a refund. Fortunately, in some cases you can “return” the app and get your money back. Or perhaps it’s just not as useful as you had hoped. Maybe it’s difficult to download or doesn’t work right.
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